Supply Chain Management

Reverse logistics manages products and materials flowing back from customers or downstream locations. Learn return disposition, repair/refurbish/recycle options, controls and value-recovery KPIs.

Reverse logistics cost should be measured after recovery value, not just reverse freight. Learn return-cost formulas, refurbishment vs scrap economics, disposition decisions and practical KPIs.

Follow the operational flow from customer order to delivery: order validation, inventory allocation, warehouse release, picking, packing, transport planning, proof of delivery, exceptions and returns, with practical KPIs.

A practical deep dive into the seven current SCOR Digital Standard process types, how they connect, and where common supply-chain activities sit within the model.

SCOR DS Transform is broader than manufacturing. Learn how configuration, kitting, repair, refurbishment, assembly and other value-add work fit into Transform, with examples and KPIs.

A practical comparison of direct and indirect procurement, including examples, sourcing strategy, supplier management, risks, KPIs and important classification nuances.

A practical guide to Material Requirements Planning (MRP), its master-schedule, BOM, inventory and lead-time inputs, planned-order outputs, and how MRP differs from the broader ERP system.

Supply chain planning aligns demand, supply, inventory, capacity and service objectives across multiple horizons. Learn the planning cycle, S&OP/S&OE distinction, constraints and KPIs.

Supply chain models turn business decisions into variables, constraints, objectives and scenarios. Learn when to use optimization, simulation and sensitivity analysis for network, inventory and capacity decisions.

Order-to-delivery control requires more than shipping the order. Learn OTIF and Perfect Order formulas, worked KPI examples, exception management, customer communication and fulfilment controls.